Help Center
Customer Care & Inquiries
Our dedicated support specialists are standing by to assist with order status tracking, package dispatch verification, usage guidance, or 30-day guarantee returns.
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Direct Email Support
Send us an email anytime and our care team will reply within 24 business hours.
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Toll-Free Phone Line
Speak directly with a customer representative Monday through Friday, 9am–6pm EST.
Returns & Logistics Processing Facility
For authorized warranty replacements or 30-day money-back guarantee returns, please mail your package with your RMA number to:
Skyline Brands / Nebu Ease — Returns Department
841 Fairmount Ave
Elizabeth, NJ 07201
United States of America
841 Fairmount Ave
Elizabeth, NJ 07201
United States of America
Note: Please contact customer care to obtain your official Return Merchandise Authorization (RMA) tracking number prior to mailing any returned items to ensure prompt credit processing.